How LOOPTECH Operates
LOOPTECH coordinates three interconnected operational roles into a synchronized collection lifecycle:
1. Customer
- Creates account & signs in
- Selects waste stream & quantity
- Pins GPS location & address
- Selects preferred date & time slot
- Receives status alerts in real time
2. Staff Dispatch
- Reviews request specifications
- Validates waste volume & timing
- Checks collector availability
- Assigns nearest zone collector
- Monitors field transit & completion
3. Collector
- Receives assignment notification
- Clicks "Start Journey"
- Navigates using GPS map
- Marks "Arrived" & "Collected"
- Completes collection at depot
Lifecycle State Transition Matrix
| Current State | Allowed Next State | Actor Authorized | Triggered Event |
|---|---|---|---|
| Pending | Reviewed / Cancelled | Staff / Customer | Initial review or customer early cancellation |
| Reviewed | Assigned | Staff | Collector route assignment |
| Assigned | On The Way | Collector | Collector departs for location |
| On The Way | Arrived | Collector | Collector reaches customer address |
| Arrived | Collected | Collector | Waste loaded and verified |
| Collected | Completed | Collector | Delivery to sorting / processing facility |